Refund & Cancellation Policy

Contributions to Quadrinel through A New Beginning are voluntary. There is no product to return and no shipping or delivery charge.

Before payment

You can cancel by closing Razorpay checkout before authorizing the payment. No contribution is due if a payment is not completed.

After payment

A captured payment cannot be cancelled. If you were charged twice, entered the wrong amount, or believe a payment was made in error, request a refund within 7 calendar days of the charge. Include the Razorpay payment ID, payment date, amount, and a brief reason. Do not send card numbers, UPI PINs, or bank credentials.

Review and processing

Quadrinel will review the request and respond within 7 business days. We will initiate an approved refund through Razorpay within 7 business days of approval, usually to the original payment method. Your bank or payment provider may take additional time to credit it. If the payment was not captured, Razorpay or your payment provider may reverse the authorization under their own timelines.

How to contact us

Email support@quadrinel.com or call +91 9360144254 with your Razorpay payment ID. Our full contact details are on the Contact page. Refunds required by applicable law remain available regardless of the request window above.